Imran Sarwar
Hello, There

I'm Imran Sarwar

About Me

WHO I AM

ABOUT

I'm Imran Sarwar

Working as business analyst and CRM Consultant in Ennovative Pty ltd, headquartered in Adelaide. 10 years of dedication to Digital Marketing, Digital Media, CRM and CMS products; With Expertise in market research, survey consulting, training/process development and implementation, & several methodologies like agile, I am Mainly interested in Salesforce, Artificial Intelligence, Process development, Project management and Digital marketing Areas.


As a business analyst, I collect business requirements, groom the product backlog, create use cases for testing, and design wireframes to present to the development team and product owners. I also am the liaison with Business, QA, and Development teams for major releases, the recreation of customer issues, and subsequent fix and patch testing. Tasked with establishing and/or maintaining excellent internal and external customer relations to ensure continued customer satisfaction, product development and organizational financial growth.

I have been recognized multiple times for my ingenuity and problem solving skills throughout my career. I am a highly organized professional with the ability to build productive relationships and lead cross functional teams to achieve results.

50+
Happy Clients
20500
Hours Worked
50+
Projects

PRIVACY POLICY

PRIVACY

PRIVACY POLICY

PRIVACY POLICY & TERMS OF USE

WHAT INFORMATION I COLLECT?

THIS IS ONLY COLLECTED IF YOU CHOOSE TO PROVIDE IT. WHEN SENDING ME A MESSAGE, AS APPROPRIATE, YOU MAY BE ASKED TO ENTER YOUR: NAME, E-MAIL ADDRESS, MAILING ADDRESS OR PHONE NUMBER. YOU MAY, HOWEVER, VISIT MY SITE ANONYMOUSLY.

WHAT DO I USE YOUR INFORMATION FOR?

ANY OF THE INFORMATION I COLLECT FROM YOU MAY BE USED IN ONE OF THE FOLLOWING WAYS: - TO PERSONALIZE YOUR EXPERIENCE. (YOUR INFORMATION HELPS US TO BETTER RESPOND TO YOUR INDIVIDUAL NEEDS) - TO IMPROVE MY WEBSITE. (I CONTINUALLY STRIVE TO IMPROVE MY WEBSITE OFFERINGS BASED ON THE INFORMATION AND FEEDBACK WE RECEIVE FROM YOU)

COMPLIANCE WITH THE EU GENERAL DATA PROTECTION REGULATION (GDPR)

ACCORDING TO THE REQUIREMENTS OF THE GENERAL DATA PROTECTION REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27 APRIL 2016 WHICH REPEALED THE EU DATA PROTECTION DIRECTIVE 95/46/EC IMRAN SARWAR TAKES ALL THE POSSIBLE TECHNICAL AND ORGANIZATIONAL MEASURES ACKNOWLEDGED BY THE APPLICABLE LAW IN THE DATA PROTECTION FIELD TO PROTECT ANY DATA WE MAY STORE, OPERATE OR PROCESS ABOUT OUR CLIENTS.

HOW DO WE STORE AND PROTECT OUR CLIENTS` PERSONAL INFORMATION

YOUR INFORMATION COLLECTED THROUGH IMRAN SARWAR SERVICES MAY BE STORED AND PROCESSED IN GOOGLE MAIL AND HTTPS://WWW.123FORMBUILDER.COM. IMRAN SARWAR DOES NOT TRANSFER YOUR INFORMATION TO ANY OTHER COMPANY OR INDIVIDUAL. ALL INFORMATION THAT I COLLECT IS STORED ONLINE ON 123 FORMBUILDER OWNED AND OPERATED BY 123FORMBUILDER.COM. THEY GUARANTEE IN THEIR PRIVACY POLICY THAT THEY HAVE TAKEN THE ADEQUATE LEVEL OF DATA PROTECTION MEASURES TO ENSURE DATA PROTECTION. YOU CAN READ MORE ABOUT THEIR PRIVACY POLICY HEREE: HTTPS://WWW.123FORMBUILDER.COM/PRIVACY.HTML : FURTHERMORE YOUR INFORMATION IS ALSO STORED IN MY EMAIL INBOX WHICH IS HOSTED WITH GOOGLE GSUITE UNDER A SECURE PASSWORD WITH 2 STEP AUTHENTICATION TURNED ON. YOU CAN LEARN MORE ABOUT GOOGLE'S PRIACY POLICY HERE HTTPS://POLICIES.GOOGLE.COM/PRIVACY

DATA DELETION

I DELETE ALL PERSONAL DATA COLLECTED VIA WEBFORM WITHIN 365 DAYS FROM GOOGLE GSUITE.

CHANGES IN YOUR DATA / REQUEST INFORMATION OR DELETE INFORMATION

YOU CAN ALWAYS REQUEST A CHANGE IN DATA, DELETE IN DATA OR ANY OTHER INFORMATION ABOUT YOUR DATA BY REACHING OUT TO ME EMAIL. YOU CAN SEND AN EMAIL ON ME @ IMRANSARWAR.COM

COOKIES

A COOKIE IS A SMALL PIECE OF DATA THAT IS SENT TO YOUR BROWSER FROM THE SITE YOU ARE VISITING AND STORED ON YOUR COMPUTER'S HARD DRIVE. COOKIES ARE VERY COMMON AND COMPLETELY NORMAL THROUGHOUT THE INTERNET. COOKIES DO NOT HARM YOUR COMPUTER NOR CAN THEY ACCESS INFORMATION STORED ON YOUR COMPUTER. THE PRIMARY PURPOSE OF COOKIES IS TO MAINTAIN YOUR CUSTOMIZED SETTINGS ON A SITE. TO BROWSE MY WBESITE FUNCTIONALITY REQUIRES THAT YOUR BROWSER ACCEPT COOKIES. GOOGLE TAG MANAGER OR GOOGLE ANALYTICS COOKIES WILL BE SAVED ON YOUR COMPUTER AFTER BROWSING MY WEBSITE. ALL DATA I COLLECT THROUGH GOOGLE ANALYTICS TOOLS ARE HELD SAFE AND IS USED ONLY FOR IMPROVEMENT IN MY WEBSITE AND REPORTING PURPOSE.

MARKETING EMAILS

I NEVER SEND ANY MARKETING EMAILS, AUTOMATED EMAILS, SPAM EMAILS AND NEWSLETTERS. IF YOU EVER RECEIVE ANY SUCH EMAIL FROM IMRANSARWAR.COM PLEASE REPORT IT TO ME AT MY EMAIL ME @ IMRANSARWAR.COM

NOTE IMRAN SARWAR.COM IS NOT RESPONSIBLE FOR THE CONTENT OF THE PERSONAL DATA CONTAINED IN THE CLIENT DATA OR OTHER INFORMATION STORED ON 123FORM AND GMAIL AT THE DISCRETION OF THE CLIENT NOR IS IMRAN SARWAR RESPONSIBLE FOR THE MANNER IN WHICH THE CLIENT COLLECTS, HANDLES, DISTRIBUTES OR OTHERWISE PROCESSES SUCH PERSONAL INFORMATION.

IMRAN SARWAR - 2010 - 2019

My Resume

History

My Resume

Experience

  • Ennovative Pty ltd - Adelaide, Australia

    • Investigating, identifying and introducing business processes, procedures and work practices.
    • Creating work instructions and training documentation, and conducting formal training sessions for onboarding staff.
    • Conducting discovery sessions to analyze and document business requirements.
    • Using modelling techniques to create system specifications and design.
    • Assisting in the preparation of user and system test plans and carrying out appropriate system and user acceptance testing and reporting of defects and resolutions.
    • Ensuring all documentation and process maps are continuously updated and maintained to the right level for the project.
    • Handling technical requirements across new Salesforce solution including design and architecture.
    • Reviewing previous solution design from vendors and provide recommendations when necessary.
    • Deployment using Gearset tool from Sandboxes to Production environment.
    • Managing Salesforce Partner portal and partner community presence.
    • Implementing Automation on Lead Assignment and opportunity forecasts.
    • Implementing Marketing Cloud for marketing automation and emails.
    • Mailchimp, Campaign Monitor integration with Salesforce email marketing campaigns.
    • Using Agile Scrum methodology for project management and conducts daily scrum meetings.

  • iDonate - Lahore, Pakistan

    The agenda behind building this non profit organization was to work as a bridge between donors and those who are in need. We have worked under following areas:
    • Community Services
    • Education
    • Virtual Blood Bank
    • Health Services
    • Income Support Programs

  • Car Hire Shop - Melborune, Australia

    • Business process documentation and design.
    • Managing marketing campaigns and communications.
    • Responsible for various Market Researches, Data analysis and reports.
    • Online promotions & merchandising to maximize conversion rate & average order value.
    • Managing Website & Website Support.
    • Optimization using various Analytics & usability testing.
    • Email template creation and email automation with Mailchimps.

Education

  • MASTER OF PHILOSOPHY
  • MASTER OF BUSINESS ADMINISTRATION
  • BACHELOR OF COMMERCE

Certificates

  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Community Cloud Consultant
  • Salesforce Certified Administrator

My Skills

CRM Skills

Salesforce
92%
SERVICE CLOUD
90%
SALESCLOUD
90%

Management Skills

PROJECT MANAGEMENT
92%
AGILE METHODOLOGY
90%
BUSINESS PLANNING
88%

Contact Me

Get In Touch

Contact Me

Say Something

Phone

Office: +1(917) 268-2686